Job |Quality Assurance Examiner, GS-09/10

Job Opening: 44605

• Open to ALL U.S. Citizens

• Opening Date:  07/22/2022

Closing Date:    

• 08/05/2022 @ 11:59 p.m. Eastern Standard Time (EST)

Questions regarding this opening should be directed to HR Specialist Shari Davis @ 304-625-2362 or sldavis@fbi.gov.

Job Summary

• Position: Quality Assurance Examiner, GS-09/10
• Division: Criminal Justice Information Services (CJIS)
• Location: Clarksburg, WV
• Working Hours: Varies
• Salary:
  • GS-09: $54,727.00 – $71,146.00
  • GS-10:$60,266.00 – $78,348.00
  • Full Performance level: GS-10

Number of Positions Available: 

• Multiple

Duration:

• Full-Time/Permanent

Additional selections may be made from this announcement to fill positions within the same division when the position includes substantially the same duties, responsibilities, and qualifications.

In the event selections are made from this job announcement to fill potential vacancies due to VERA/VSIP, job offers will be contingent upon the position becoming vacant.

All Quality Assurance Examiners are considered essential employees. You may be expected to work holidays and weekends.  Additionally, as an essential employee, you should also be prepared to travel to work even during inclement weather.
This position is a day shift position, with hours starting as early as 7:00 a.m. and ending as late as 5:30 p.m.   
The firearm industry is considered a retail business.  As such, expect to work Black Friday and Christmas Eve.  Leave restrictions are set in place during the holiday shopping season and during the Valentine/tax season.
Also, when Quality Assurance Examiners are assisting the National Instant Criminal Background Check System (NICS) Section with an extremely high volume of firearm background checks, they are sometimes required to work a set number of mandatory overtime hours.  Management attempts to provide as much notice as possible when overtime will be mandated.
Because this position involves conducting background checks for individuals wanting to purchase firearms, to avoid a perceived conflict of interest, neither employees in this position, nor any immediate family members (with which you have a relationship) are permitted to hold a current Federal Firearms License to sell guns.  As such, if you accept this position you or your family members would be required to relinquish the license to sell guns.

Key Requirements

• MUST be a U.S. citizen

Mission Statement

The mission of the FBI is to protect the American People and uphold the Constitution of the United States.

Major Duties

• Serves as an Examiner in a specialized quality assurance (QA) program, providing QA for functional areas of an assigned section
• Performs assignments related to the verification, validation, audit, and consultative activities to ensure that QA and proficiency testing programs in use are producing quality products
• Serves as a resource for the section and conducts periodic reviews to determine conformance with approved quality assurance policies and procedures
• Recommends the implementation of corrective actions to ensure non-recurrence of deficiencies
• Applies statistical QA and related methods to identify the sources of quality problems for specific functions and evaluates the effects proposed changes may have

Qualifications and Evaluations

Please make sure your specialized experience (SE)/requirement(s) can be identified in your resume.

A copy of your resume providing all relevant work experience MUST be submitted in PDF format by the closing date of this announcement

Applicants must meet the qualification requirements by the closing date of this announcement.

Your application will be evaluated and rated under the FBI’s Candidate Rating Procedures. Your resume and supporting documentation will be used to determine whether you meet the job qualifications listed in this announcement and will be compared to your responses to the online assessment questionnaire. High self-assessment in the vacancy questions that is not supported by information in your resume, and/or supporting documents may eliminate you from Most Competitive status.

Your application will then be placed in one of three categories: Most Competitive, Competitive, or Least Competitive. Names of candidates in the Most Competitive category will be sent to the hiring official for employment consideration. Veterans’ preference will be applied.

Competencies

• Analytic Thinking
• Communication
• Problem Solving/Judgement
• Technology Application

Specialized Experience (SE) Requirements

GS-09: Applicants must have one (1) year of SE equivalent to the GS-08 grade level.

SE is defined as follows:

• Reviewed policies and procedures in order to ensure compliance
• Gathered information from various databases to create reports
• Examined the accuracy of work products and communicated findings to management
• Communicated with internal and external entities at various levels

GS-10: Applicants must have one (1) year of SE equivalent to the GS-09 grade level.

SE is defined as follows:

• Researched policies and procedures in order to ensure compliance and recommended improvements to work products
• Gathered information from various databases to create reports and presentations for upper management
• Examined the quality of work products and recommended corrective actions to management
• Communicated with internal and external entities at various levels

Education

Education may not be substituted for SE at either grade level.

For detailed instructions related to applying, uploading documents, withdrawing an application or updating your application, please review instructions on How to Apply . If applying online is a hardship, please use the contact information listed in the vacancy announcement prior to the closing date for assistance.

Required Documents

To apply to this position, interested applicants must provide a complete application package by the closing date which includes:

1. Your resume, specifically noting relevant work experience and associated start and end dates
2. A complete assessment questionnaire
3. Other supporting documents ( if applicable ):

• College transcripts, if qualifying based on education or if there is a positive education requirement
• Notification of Personnel Action, SF-50; not applicable to current FBI employees.
• Most recent Performance Appraisal; not applicable to current FBI employees
• Veterans: DD 214; Disabled Veterans: DD 214, SF-15, and VA letter dated 1991 or later

You must complete this application process and submit any required documents by 11:59 p.m. (EST) on the closing date of this announcement. If applying online is a hardship, please contact the HR Specialist listed in the vacancy announcement prior to the closing date for assistance.

What to Expect Next

Once your complete application is received we will conduct an evaluation of your qualifications and determine your ranking. The Most Competitive candidates will be referred to the hiring manager for further consideration and possible interview. You will be notified of your status throughout the process.

Additional Information

• The FBI is in the Executive Branch of the federal government. It is one of the components of the Department of Justice (DOJ). The FBI is the principal investigative arm of the DOJ. All FBI positions are in the excepted service.
• Applicants must be U.S. citizens and consent to a complete background investigation, urinalysis, and polygraph. You must be suitable for Federal employment; as determined by a background investigation.
• Failure to provide necessary and relevant information required by this vacancy announcement may disqualify you from consideration. Additional information will not be requested if your application is incomplete. You application will be evaluated solely on the basis of the information you have submitted.
• Management may select any grade for which this position has been announced.
• Identification of promotion potential in this announcement does not constitute a commitment or an obligation on the part of management to promote the employee selected at some future date. Promotion will depend upon administrative approval and the continuing need for an actual assignment and performance of higher-level duties.
• If you are hired, you will be required to serve a two-year probationary period. Probationary employees are precluded from being considered for all job opportunities until 12-months of their two-year probationary period has concluded. Probationary Employees may be considered for competitive vacancies that are advertised within their respective division or field office after serving 90 days within the FBI.
• Memorandum For Record: Work performed outside assigned duties (that would not normally be documented on an SF-50, i. e., back-up duties), has to be documented in detail by an immediate supervisor in order to receive full credit for amount of time worked in that position. If no documentation is furnished no credit will be given for time worked in that position. The following notations must be specified in the documentation (MFR):

a. Percent of time worked in the particular position (cannot conflict with main duties)
b. The month/year work began
c. Frequency worked (i.e., daily, monthly, etc.)
d. Specific duties performed

Attach the MFR to your application in the “Cover Letters and Attachments” section of My Career Tools on the Careers Home page. Please upload the attachment as type “Other.”

How to Apply?

Apply online: Click here